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June 2024 - Present
Internship
eAccounting LLC
Fairfax, Virginia, United States
I am currently doing an internship at Eaccounting LLC in Fairfax, Virginia, where I work with tools such as Power BI and Excel. My responsibilities include handling various accounting and financial tasks, utilizing these tools to analyze data and create insightful reports to support business decisions. This experience is enhancing my skills in data analysis and financial management.
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July 2022 - Present
creative director
DC-Tech USA
Herdon, Virginia, United States
-Efficiently resolved technical issues and provided timely support, significantly enhancing customer satisfaction.
-Demonstrated expertise in navigating and troubleshooting complex technical problems across multiple operating systems, including Windows, Linux, Ubuntu, and CentOS, ensuring minimal downtime.
-Maintained high levels of customer satisfaction by quickly addressing and solving technical challenges.
-Upheld high-quality service standards by strictly adhering to company policies and procedures, ensuring consistent service delivery across diverse operating systems. -
Oct 2021 - May 2022
Student Assistant Manager
Virginia Tech Dining Services
Blacksburg, Virginia, United States
-Handled routine issues independently and coordinated solutions to complex operational and student problems.
-Trained staff in department procedures and requirements to build cohesive and successful team.
-Kept facility clean and neat with regular attention to maintenance demands.
-Empowered employees with strong base of job knowledge and necessary resources to successfully complete daily tasks.